Privacy Policy

At TechSwag, we are committed to safeguarding the privacy and personal data of every individual who interacts with us. Your trust is our most valuable asset, and we strive to ensure that your information is handled with the utmost responsibility and transparency. This Privacy Policy outlines how we collect, use, store, share, and protect the personal data you provide when visiting our website, purchasing our products, or communicating with our brand in any way. By using our services, you agree to the practices described herein.

TechSwag operates from Pune, Maharashtra, and complies with applicable laws and regulations related to data protection in India, including the Information Technology Act, 2000, and its associated rules. We collect personal information only when it is necessary for us to deliver our products or services effectively, enhance your experience, or comply with legal obligations. The information we may collect includes, but is not limited to, your name, contact details, delivery address, email ID, phone number, and payment information when you make a purchase from our website or authorized retail platforms. In some cases, we may also collect technical data such as your IP address, browser type, device information, and interaction with our site.

All data collected is processed lawfully and with your consent. We ensure that any personal information shared with us is used only for specific, legitimate purposes such as processing your orders, sending shipping updates, managing your customer account, and improving our website and services. Additionally, if you opt-in, we may use your contact information to send marketing communications including promotions, product updates, or newsletters. However, we offer clear opt-out options in all such communications, allowing you to withdraw your consent at any time.

TechSwag takes data security seriously. We have implemented industry-standard practices and technical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Our servers are secured and continuously monitored, and all payment transactions are encrypted and processed through secure payment gateways. We never store your full credit or debit card information on our servers. Furthermore, only authorized personnel with a legitimate business need have access to your data.

While we do not sell or rent your personal data to third parties for profit, we may share your information with our trusted service providers and logistics partners who help us in order fulfillment, payment processing, website hosting, and customer support. These third-party providers are contractually obligated to maintain the confidentiality of your data and use it only for the purpose intended. In the event of a legal request from law enforcement agencies or a requirement under applicable law, we may disclose your data if necessary to comply with legal obligations or to protect our legal rights.

Our website may contain links to third-party websites or services, such as payment gateways or social media platforms. Please note that we do not control these external websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of those third-party services before interacting with them. Your use of such platforms is at your discretion and governed by their respective terms.

We may use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand user behavior. Cookies are small data files stored on your device to help websites remember information about your visit. Most web browsers automatically accept cookies, but you have the option to modify your browser settings to disable them if you prefer. However, disabling cookies may affect the functionality of some features on our website.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Once the data is no longer needed, we securely delete or anonymize it so that it can no longer be associated with you. If you create an account with us, you have the ability to update or delete your personal information at any time by logging into your profile. You also have the right to request access to the personal information we hold about you and ask for corrections or deletions, subject to applicable laws.

TechSwag does not knowingly collect personal data from children under the age of 18. If we become aware that we have collected such data without parental consent, we will take steps to delete the information promptly. If you are a parent or guardian and believe your child has shared personal information with us, please contact us immediately so we can take appropriate action.

We reserve the right to update this Privacy Policy as our business evolves, technologies change, or legal obligations are amended. When we make significant changes to the policy, we will update the "last updated" date at the bottom of this page and, where required, inform you through direct communication or a notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your data.

Your privacy matters to us, and we value your feedback. If you have any questions, concerns, or requests regarding your personal information or our privacy practices, you may contact our Privacy Officer or customer support team through the contact details provided on our website. We will do our best to respond promptly and resolve any concerns in a fair and transparent manner.

At TechSwag, we are driven by a belief that great technology begins with great responsibility. Protecting your privacy is not just a legal obligation for us—it is a reflection of our values as a company dedicated to trust, quality, and integrity. Thank you for choosing TechSwag, and for allowing us to be a part of your connected world with confidence and peace of mind.

Last Updated:01-May-2025